FAQs

Adaptogens are made from herbs and roots that have been used for centuries in Chinese and Ayurvedic healing traditions to help the body function better and improve general wellbeing. 

Adaptogens can calm and elevate your energy at the same time without overstimulating your system. In that sense, they can help normalize body imbalances. They also enable cells to eliminate toxic byproducts of the metabolic process and assist the body in utilizing oxygen more efficiently.

Our cookies are made fresh to order on a daily basis. Please allow up to 2–3 day business days for your cookies to ship. Once shipped, your cookies should arrive within 2–3 days.

Unfortunately it is cost prohibitive to ship using cold packs. As a result, in summer warmer months, we ask you consider your local weather before ordering. If you're experiencing a particularly warm month, you may want to wait until it cools down to order. If your cookies arrive very hot, we recommend placing them in the refrigerator before opening or eating them to reset the cookie's structure.

Our treats are safe to consume even if they do arrive slightly warm. We recommend placing the warmed cookies in the fridge to let them cool down. 

We recommend storing your cookies in the fridge, in their original packaging to last up to 30 days. For the best texture, we suggest enjoying straight from the fridge. 

Because our cookies are made with only real, whole ingredients and superfoods (no preservatives or additives), they will only last 30 days in the fridge.

If you would like your cookies to last longer, you can freeze them for up to 6 months and defrost on the counter for 1-2 hours before enjoying.

If your order has not shipped, please email contact@jaimeats.com with your order number and the new shipping address so we can make the change for you. Once an order ships, we are unable to adjust the shipping address and we are unable to reship.

If your order has not shipped yet, please email contact@jaimeats.com with your order number and a request to cancel, and our team will help! Once an order is shipped, we are unable to cancel or refund the order.

At JAIMEATS, we take pride in our baked goods and want to provide you with the highest quality and freshest cookies possible. But once we hand your package over to our shipping carrier, we are no longer in control of the process. Due to the perishable nature of our products, all sales are final.